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The Business Modelling Environment is a suite of tools that enable the modelling of the operational side of the organisation. It is suitable for large and complex organisational structures. It can be used to model one company or a conglomeration. It is possible to create one blueprint of an organisation or a division, or model all of them and then analyse the variances. It can deal with one version of a process model or show and maintain dozens of different versions simultaneously split by geography, language or other variation.
As a general rule the models deal with modelling:
• what something or someone does
• how this service, goods provision or brokering
is done
• with what resources the above is carried out
And in doing this special care and attention is given to the rigor of the data.
Each area is modelled in-depth so for example the organisational area has structures and hierarchies of roles which are further divided into skills and competencies requirements as well as responsibilities, reports etc. This type of in-depth model could then be used to check against actual data in a deployed system so that variations of the ideal and the actual can be seen.
Whilst modelling a large organisation is a long term project, we expect organisations to model those parts that are most critical to them in the first instance and then as they gain benefits from the return on investment of these models they will progress into different areas.
The business models encompass areas such as:
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| What a company does |
| • Services provided to the market place |
| • Services consumed from the market place |
| • Services brokered |
| • Goods provided |
| • Goods brokered |
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| How it does it |
| • Business Processes |
| • Activity Based Costing models |
| • Outsourcing contracts |
| • Sub-Contractors |
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| With what resources |
| • Human Capital / HR/ People |
| • Systems |
| • Machines |
| • Outsourcers |
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| Where it carries this out |
| • Companies |
| • Departments |
| • Outsourcing contracts |
| • Countries |
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| Why it does this |
| • Missions |
| • Goals |
| • Aims |
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For each of these areas in the model there are many associated details such as responsibilities by job role or title, skills required or expected for the role, service level agreements, costing goals and quality agreements. This logical model is then used to create an empty version of the model that can be populated for your organisation by filling in the details or linking to existing systems to get people for the roles, costs from accounts and other data and structures to provide your active business model on which management and monitoring systems can be deployed.
After modelling and deployment we produce a corporate desktop that allows real time control and feedback at various business levels on:
• Quality
• Service level agreements
• Risk management
• Project completeness
The aim is to provide automated and real time monitoring of business critical issues as the corporate model progresses so that the benefits of the modelling can be continuous, not just a one-off gain as with many change and BPR exercises.
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