Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›
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Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›
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Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›
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Work allocation can be automated! With a right system in place you can do even more. You will not only automate the work allocation but…Read more ›
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The terminology around workflow and workforce management can be confusing, and vendors don’t make this any easier. There are several differences between both the product…Read more ›
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The FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›
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All too often people are often confused by the industry terminology around workflow and workforce management, and vendors don’t make this any easier. However, there…Read more ›
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Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›
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Customer digital expectations are rising in every industry both in terms of products and services but also indirectly with regards to the speed, accuracy, productivity…Read more ›
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OPX is a modular, back office workforce optimisation software with one key differentiator – it does it all – a ‘one stop shop’ for operational…Read more ›
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Failure to develop back office operations will significantly impact an organisation’s ability to retain good staff, meet its stakeholder expectations or avoid regulatory fines. For…Read more ›
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So, you’ve been asked to reduce back office operating costs. In complex back office environments, this can seem like an endless and mammoth task, but…Read more ›
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At a recent industry forum, there was one topic on everyone’s lips – is marketing impacting back office planning? Here we share our thoughts, as…Read more ›
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What are Robotics? Thanks to a huge rise in the demand for automation, robotics has quickly established a place in today’s society, with RPA (robotics…Read more ›
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This week we are attending the Customer Strategy & Planning Conference in Harrogate. We will be discussing our award-winning, back office workforce optimisation tool, OPX…Read more ›
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The latest report from think tank Reform highlights that current Governmental operating systems offering public services are failing because they’re built around archaic, hierarchical structures…Read more ›
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Thank you for your interest in our whitepaper. You can download Workforce Optimisation vs Workforce Management by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our case study. You can download the HCL IBS Case Study by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our case study. You can download the ReAssure Case Study by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our case study. You can download the Student Loans Case Study by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our case study. You can download the Principality Building Society Case Study by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our whitepaper. You can download WorkFlow vs WorkForce Management by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our whitepaper. You can download Homeworking in Financial Services Operations by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our whitepaper. You can download Workforce Optimisation for the Back Office by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our whitepaper. You can download Operational Workforce Management: Build or Buy? by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our whitepaper. You can download Homeworking & Back Office Workforce Optimisation by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.
Thank you for your interest in our whitepaper. You can download Why Optimise in the Back Office? by clicking the button below.
We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.