OPX Reports and Dashboards is the Management Information System (MIS) hub of the OPX solution.
OPX Reports and Dashboard provide visibility on productivity, utilisation, SLA or process status (case, policy, complaints etc.) give managers unrivalled agility to plan, monitor and tune their operations.
By using a built-in report generator and re-useable widgets, reports and dashboards can be easily created, stored and run on-demand within OPX.
Providing real-time and archive data, including information about:
- Team Members
- Automated tasks (robots)
Operations data captured by OPX can be easily integrated with third-party business information and spreadsheets applications for aggregation, reporting and presentation with other data sources.