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    Workflow often involves a great deal of business analysis followed by a development stage and then a test phase which will involve technical and end-user acceptance criteria. Workforce Management deals with the who as well as the how. Workforce Management systems are less interested in the nitty gritty of IT re-engineering and more interested in monitoring and management as a means of increasing productivity.

    About OPX

    OPX is the result of over 200 man years of business focused enterprise software development and was conceived to provide a broad, functional, cost effective and yet easy to implement solution to aid the digital transformation of back office operations. Every customer is unique. That’s why we customise our OPX platform to fit every customer’s needs precisely. OPX is proven to increase productivity and utilisation; reduce costs; improve cycle times and enhance customer experience.

    About CMS

    We have more than 35 years of experience in the field; we know the workforce optimisation space like the back of our hands. The nucleus of our development team, based in Glasgow, UK and has been working together for over 15 years providing transformational software solutions to solve key business operations efficiency problems.


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