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A holistic view of back office operations

A holistic view of back-office operations

Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›

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Digital operations are about people too!

Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›

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emerging technology

Is it time the public sector embraced emerging technology?

The latest report from think tank Reform highlights that current Governmental operating systems offering public services are failing because they’re built around archaic, hierarchical structures…Read more ›

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business process outsourcing

What can the Public Sector learn from Business Process Outsourcing companies

Government back office mergers are a controversial but hot topic right now. There is also skepticism over how exactly it will work effectively. So, how…Read more ›

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invest in your people

Invest in your people not more people

Motivation Nurturing your staff takes time, money and effort but the rewards achieved can be the key to an engaged workforce, employee loyalty and business…Read more ›

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