Do you know how long your back office processes are taking? And do you have limited visibility of what your back office staff are busy…Read more ›
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Do you know how long your back office processes are taking? And do you have limited visibility of what your back office staff are busy…Read more ›
Read moreCustomer experience, AI and machine learning are at the heart of the future of money. This summer, Florida-based BrightStar Credit Union is set to release a revamped,…Read more ›
Read moreRobotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›
Read moreDigital transformation promises more revenue, a better customer experience and a new level of productivity never seen before! Businesses are racing to take advantage of…Read more ›
Read moreTechnology has already driven blue-collar workers into the underclass. Professionals may be next. Strange though it may sound, there was a time when manufacturing work…Read more ›
Read moreThe terminology around workflow and workforce management can be confusing, and vendors don’t make this any easier. There are several differences between both the product…Read more ›
Read moreThe FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›
Read moreAll too often people are often confused by the industry terminology around workflow and workforce management, and vendors don’t make this any easier. However, there…Read more ›
Read moreBusiness leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›
Read moreThe OPX team are exhibiting at next week’s Customer Strategy and Planning 2018 Conference, Harrogate, 23-24 April. If you are looking for a functional, cost-effective…Read more ›
Read moreThe idea of creating an artificial being, either in the form of a machine, an android or a simulator, has been with us since the…Read more ›
Read moreThe office of 2017 is a far cry from our familiar workplace environments. It may sound like an 80’s sci-fi concept, but robotics and automation…Read more ›
Read moreThere are numerous benefits to flexible working hours and staff working from home – from a reduction in operating costs to increased workforce productivity. Statistics…Read more ›
Read moreMotivation Nurturing your staff takes time, money and effort but the rewards achieved can be the key to an engaged workforce, employee loyalty and business…Read more ›
Read moreFrom the team meeting to the board room, Productivity (or lack of) in the workplace never fails to spark debate and the latest studies show…Read more ›
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