Latest Posts

How to reduce complaints through the use of robotics

How to reduce complaints through the use of robotics?

Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›

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world cup

Struggling to manage your workforce around the World Cup football matches?

The FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›

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Digital operations are about people too!

Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›

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Customer Strategy and Planning

Visit Corporate Modelling at the Harrogate Customer Strategy and Planning 2018 Conference

The OPX team are exhibiting at next week’s Customer Strategy and Planning 2018 Conference, Harrogate, 23-24 April. If you are looking for a functional, cost-effective…Read more ›

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flexible working hours

Can Flexible Working drive Operational Excellence?

There are numerous benefits to flexible working hours and staff working from home – from a reduction in operating costs to increased workforce productivity. Statistics…Read more ›

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invest in your people

Invest in your people not more people

Motivation Nurturing your staff takes time, money and effort but the rewards achieved can be the key to an engaged workforce, employee loyalty and business…Read more ›

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