A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›
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A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›
Read more
The digital transformation goes beyond normal organisational evolution. In fact, it resembles more of an evolutionary breakthrough! In 2017 Greg Deffenbaugh drew a comparison between…Read more ›
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With so much emphasis now being placed upon the customer experience, many enhancements have been made to transform the ways in which customers interact with…Read more ›
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So, you’ve been asked to reduce back office operating costs. In complex back office environments, this can seem like an endless and mammoth task, but…Read more ›
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At a recent industry forum, there was one topic on everyone’s lips – is marketing impacting back office planning? Here we share our thoughts, as…Read more ›
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Can we thrive as humans in the era of robotics? Can employee satisfaction be linked to robotics technology or will virtual employees replace humans in near…Read more ›
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What are Robotics? Thanks to a huge rise in the demand for automation, robotics has quickly established a place in today’s society, with RPA (robotics…Read more ›
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