Highly modular and quick to implement, OPX supports the end-to-end processes from the capture of incoming work, back office workforce optimisation, smart work allocation, robotic process automation (RPA) to the automated output of customer communications in multiple formats.
What is OPX?
OPX is an award-winning, innovative solution that empowers your operations management and teams across the organisation to deliver your strategic goals. Find out why you should use it in your organisation and the benefits you stand to gain.
What does OPX deliver?
OPX is proven to increase productivity and utilisation, reduce costs, cycle times and complaints while improving quality and customer service. Transform and improve your organisation’s efficiency by automating and optimising your business processes. Find out how it can be used to improve your organisation’s operations.
Who is it for?
OPX is the right solution for every business which needs to monitor workforce productivity, performance and identify their training needs. The type of companies that can benefit most are those that tend to hire resources to perform (often) repetitive tasks related to meeting a service demand.
To help you understand what it can do for your business, we prepared a list of several office roles and the challenges each is commonly faced with. For each challenge, we have explained how OPX can tackle it.
Our products address the core business areas of change and transformation of operations. Whether it’s implementing new ways of working or looking at reducing waste from the business, we provide our clients with the oversight and control of their operations. Don’t just take our word for it, read what our clients think.